Making Magic in Real Estate: Designing & Delivering Exceptional Service the Disney Way
Earn the Agent of Excellence Designation with this 6 week course!
Embark on an incredible 6 week program to study & adapt the systems & principles that have helped make the Walt Disney Company one of the most admired and beloved organizations in history. This one-of-a-kind training, available exclusively from Agent of Excellence, will break down Disney's key business practices and apply them directly to your real estate business. You will learn:
1. How to Differentiate Yourself in Your Market: Set yourself apart and be known for the shining, exceptional level of service you provide
2. The Secret to Creating Emotional Connections: Build deeper relationships and trust within your community and among your client base
3. How to Build Systems to Consistently Deliver World-Class Service: Provide the same Disney-level service, regardless of how busy you get
The result? More consistent and rewarding business that yields more referrals, more satisified clients, and systems that allow you to soar! After all, if Disney can provide the same, consistently exceptional service to millions of guests, you can apply the same systems to wow your clients, too!
On-Demand Video Training
This is the meat of the training, where we learn Disney's systems - the nuts & bolts! It'll be fun, fascinating and will teach you to look at your business in a brand new way.
Homework & Workbook
All participants will receive a printed workbook before class starts, and will have a corresponding assignment to complete and post before the Breakout Session.
Weekly Breakout Sessions
This is where the magic happens! It's time to review some of the most important concepts from the week's lessons, and then plug them into your real estate practice for maximum impact.
Our unique format over the 6 week course blends weekly self-paced video-recorded modules with live (virtual) Breakout Review Sessions each week to share insights and best possible practices.
This group collaboration allows each student to get even more from the course than a solo, learn-on-your-own approach would allow.
Upon graduation, you will have earned the Agent of Excellence Designation!
In order to provide the most authentic experience possible, we partnered with Dan Cockerell, former Vice President of the Magic Kingdom at the Walt Disney World Resort, as your lead instructor.
Dan has the executive experience AND operational insight to share all the insider company knowledge that has allowed Disney to be so consistently successful. Throughout his impressive 26-year career with Disney, Dan served as VP of 3 of the 4 Disney parks in Florida, and held 19 different positions within the company. Dan knows firsthand the in's & out's, secrets & stories that make Disney World the special, magical place it is.
Joining Dan is his business partner and wife, Valerie Cockerell. In addition to years of experience in park operations at Disneyland Paris and The Walt Disney World Resort, Valerie was also a Disney Institute facilitator for several years. Her priceless experience teaching high level executives, business leaders and entrepreneurs from around the world will also help YOU tailor Disney's systems to your own business.
Tour Schedule
The course is mapped out as a virtual "Walk around the Park" where you'll study lessons from around the Magic Kingdom park. Here's your tour schedule:
Week 1: Main Street USA, “Get ready for the Magic”
Breakout Review Session: Thursday, January 13, 2022
Week 2: Adventureland, “The Method to the Magic”
Breakout Review Session: Thursday, January 20, 2022
Week 3: Liberty Square, “Surprise and delight with attention to details”
Breakout Review Session: Thursday, January 27, 2022
Week 4: Fantasyland, “The importance of relationships”
Breakout Review Session: Thursday, February 3, 2022
Week 5: Frontierland, “Welcome to the Wild Wild West! What to do when things go wrong”
Breakout Review Session: Thursday, February 10, 2022
Week 6: Tomorrowland, “What you can do today to prepare for tomorrow”
Breakout Review Session: Thursday, February 17, 2022
Graduation and Live Q&A with Dan and Valerie Cockerell
Friday, February 18, 2022
Lifetime Access!
When you graduate, you'll be joining an elite group of real estate professionals who have earned the Agent of Excellence Designation. You'll also have lifetime access to exclusive follow-up training at the Disney parks, called our "Making Magic Reboots." What better way to add some Disney magic AND a new level of excellence to your business?!
Registration is now open!
Choose between a 1 time payment OR a pay over 3 months!
Making Magic in Real Estate: Designing & Delivering Exceptional Service the Disney Way
$1,495
ONE TIME PAYMENT
Registration Includes:
- 6 video sessions of (virtual) instruction, 60-90 minutes per module.
- 6 live (virtual) group breakout sessions.
- 1 Graduation session.
- Live Q & A with Dan Cockerell.
- Printed course workbook.
- Graduation certificate & tassel.
- Upon completion, graduates will have earned the official Agent of Excellence Designation.
Making Magic in Real Estate: Designing & Delivering Exceptional Service the Disney Way
$498
PER MONTH FOR 3 MONTHS
Registration Includes:
- 6 video sessions of (virtual) instruction, 60-90 minutes per module.
- 6 live (virtual) group breakout sessions.
- 1 Graduation session.
- Live Q & A with Dan Cockerell.
- Printed course workbook.
- Graduation certificate & tassel.
- Upon completion, graduates will have earned the official Agent of Excellence Designation.
Countdown to Excellence!
The next session kicks off soon! Don't miss your chance!
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At Agent of Excellence, our mission is to raise the standard of service in the real estate industry. This exclusive training will help more real estate agents, lenders and title officers & escrow agents to bring the same world-class Disney-level service and practices into their own businesses.
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