Ever notice the smell of warm cookies in the oven as you’re walking down Main Street, USA? Or how you’re never too far from a trash can at the Disney Parks? If you’re anything like us, you’ve probably gone on a scavenger hunt for every Hidden Mickey in the parks and movies. You appreciate the little details because you know how far they can go to make the difference. And if we can learn anything from Walt, it’s that details don’t go unnoticed.
How can you incorporate this into your day-to-day with clients? Start small - even the pen you use can be a detail that sticks. Try creating consistency in your presence, like a color scheme that you can stick to, or an air freshener in your car while you’re driving your clients around. Your clients will notice, and they will appreciate your effort and you will stick out in their mind.
As Winnie the Pooh once said, “Sometimes the smallest things take up the most room in your heart.”
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